Limited Storage on Free Plan
The free version provides limited storage, which may not be sufficient for users with high volumes of email communication, encouraging some users to consider paid plans.
No Third-Party Integrations
ProtonMail lacks integration with third-party email clients and productivity tools, which may limit functionality for users accustomed to advanced email services.
Learning Curve for Advanced Features
Some advanced security features may require a learning curve for users who are not familiar with encrypted communications, potentially hindering user adoption.
Performance on Low-End Devices
The app may experience performance issues on older or low-end devices due to its focus on security features, resulting in slower loading times.
Occasional Customer Support Delays
Users occasionally report delays in customer support response times, which can be frustrating for those in need of immediate assistance.